In this article we'll walk through:
Account Creation
Inviting Users
User Groups
Child Accounts
Account Creation
When you register for myNuspire, the first user to register also creates the initial account for your organization.
The Industry you select from View My Profile at this stage helps us provide targeted security and threat related recommendations for your organization. You can change your selected industry in your Profile after registration.
If you don't see your industry available in the drop-down menu, please contact us and we'll help you select the most relevant industry, or we'll submit a feature request to add your industry.
The Persona or Role you select from your profile sets the initial dashboard view you'll see on your main dashboard tab. You can change this persona after registration - View My Profile/Edit Profile.
Inviting Users
myNuspire is open for anyone to sign up. In order for individuals to join the same organization, they should be invited using the Invite Users function from View Users within the main account. If you have one or more managed services from Nuspire, any new users will be automatically added to the relevant organization.
When onboarding as a Nuspire client with one or more of our services, our team will add your users for you without any additional steps on your part. If you created user accounts which aren't linked to the same organizational account, you will need to contact us via online chat to have your users consolidated under your main organizational account.
User Groups
When you assign a user to a User Group, those group's permissions apply across all accounts to which that user is assigned.
Readonly Users
Users in this group have access to view all tabs in the portal without write access.
User
This is the default User Group. Users in this group have read and write access for case management (Nuspire-clients only) and can view all information under each tab.
Administrators
This group has the same permissions as the User group with the additional privileges to invite other users, manage account information, and edit user information.
Child Accounts
myNuspire supports a multi-tenant account structure for organizations with multiple locations and for partners who use myNuspire to administer their managed clients.